Microsoft Exchange ActiveSync (EAS) is a data synchronization protocol that uses push technology to sync email, calendars and contacts (and tasks and notes on supported devices) to Outlook 2013 and 2016 for Windows and a variety of mobile phones and tablets, including Android, iOS, and Windows devices.
NOTE: Exchange ActiveSync is only available at the ENTERPRISE-MAIL service level. To utilize an Exchange ActiveSync connection, your account must first be assigned an ActiveSync mailbox. If you have been notified by the Email Administrator for your domain, or by a Central TX Mail representative that ActiveSync has been setup for your account, the Windows Phone 7 will need to be configured.
Follow these steps to connect your Windows Phone 7 device to SmarterMail via Exchange ActiveSync:
- From the home screen, push the arrow in the upper right corner, and go to Settings.
- Under the System tab, select email & accounts.
- Select add an account.
- Select Outlook.
- Enter your email address and password and click Sign In.
- You will be then be brought to a page to check your information and try again. Your e-mail address and password should be populated. If not, fill these in. Change your username to your e-mail address, and leave Domain blank, then hit Sign In again.
- You will then receive a screen that says, "We couldn't find our settings." Click Advanced.
- The email address, password and username fields should be populated. If they are not, please fill these in. Leave the domain field blank, and enter the mail server: mail.centraltxmail.com. Click Sign in.
- You will be brought back to the e-mail & accounts menu. To verify your account has been added, look for the account on this list.
Your Windows Phone 7 device is now setup to synchronize data using Exchange ActiveSync.
Article ID: 17, Created: 5/17/2018 at 2:36 PM, Modified: 6/7/2018 at 6:15 AM