SmarterMail is a powerful collaboration mail server that supports the synchronization of emails, calendars, tasks, notes, and contacts on desktop applications like Microsoft Outlook and over-the-air synchronization for most popular mobile devices and tablets.
Here is a list of the supported protocols for syncing with SmarterMail:
Exchange ActiveSync: NOTE: Exchange ActiveSync is only available at the ENTERPRISE-MAIL service level. ActiveSync is available for use with smartphones, tablets, and Outlook 2013/2016 for Windows. It is a popular method of syncing because it allows users to sync emails, contacts, calendars, and tasks (depending on the device) using only one protocol. It also syncs using push technology so all of your information is delivered in real time.
IMAP: IMAP is the recommended protocol for syncing emails and can be used on smartphones, tablets and almost all desktop email clients. IMAP provides a sync of all mail folders between the server and device/application. IMAP is a robust protocol and is recommended for syncing large mailboxes, generally any mailbox over 1GB in size.
POP3: POP3 is another method of syncing emails. POP3 will download only the inbox. By default, the emails will be downloaded to the device/application and deleted off of the server. However, depending on the device/application there may be an option to allow the emails to stay on the server rather than being deleted.
Add to Outlook: Add to Outlook is a built in feature of SmarterMail which syncs contacts and calendars using a SharePoint connection to Outlook 2003 and higher. This creates a separate calendar and contact list that the SmarterMail data will be synced to. For Outlook 2007 and higher Add to Outlook provides a two-way sync. For Outlook 2003 it provides read-only capability. The benefit of using Add to Outlook is that it is the only method that gives you the ability to sync Shared Resources.
Exchange Web Services: Exchange Web Services is available for use with Outlook 2011/2016 for Mac and Apple Mail. This uses push technology to sync emails, contacts, and the default SmarterMail calendar to the native lists in Outlook and Apple Mail. Exchange Web Services is currently the only method for syncing contacts and calendars to Outlook 2011/2016.
CardDAV: CardDAV is an extension of the WebDAV protocol that syncs SmarterMail contacts -- including contact pictures -- natively with Macs, iPads, iPhones, and other devices/applications that use the technology. There are apps for Android that support CardDAV as well.
CalDAV: CalDAV is an extension of the WebDAV protocol that syncs SmarterMail calendars natively with Macs, iPads, iPhones, Thunderbird, and other devices/applications that use the technology. There are apps for Android that support CalDAV as well.
Below are a few scenarios and solutions for syncing to different mobile devices and applications.
Scenario 1
Company A has a mix of Outlook 2007 and Outlook 2010 users, including some using iPhones and Android devices.
Desktop Solutions:
Mobile Solutions:
Scenario 2
Company B has Windows 8 and Outlook 2013, with Windows Phone 8 and iPhones.
Desktop Solutions:
- Emails, Contacts and Calendars can be synced to Outlook 2013 and Windows 8 Mail, People, and Calendar using Exchange ActiveSync. Currently, using ActiveSync is the only way to sync contacts and calendars to Windows 8 People and Calendar. Please note that when using ActiveSync with Outlook 2013 and Windows 8 SSL must be enabled for the mail domain. For more information please refer to the following KB articles - Configure Windows Mail and Configure Outlook 2013/2016 with ActiveSync.
- Emails can be synced to Outlook 2013 using IMAP or POP3 and to Windows 8 using IMAP. For more information please refer to - Configure Windows Mail.
- Contacts and Calendars can be synced to Outlook using Add to Outlook. For more information please refer to - Synchronize Outlook Using the Add to Outlook Feature
Mobile Solutions:
Scenario 3
Company C has Windows 7 and Windows 8 with users using Outlook 2010 and Outlook 2013. Their design department is all on Macs using Outlook 2011 and Apple Mail. They have mobile syncing required for iPhones, Android Devices, and Windows Phone 7.
Desktop Solutions:
- Emails, Contacts, and Calendars can be synced to Outlook 2013 and Windows 8 Mail, People, and Calendar using Exchange ActiveSync. Currently, using ActiveSync is the only way to sync contacts and calendars to Windows 8 People and Calendar. Please note that when using ActiveSync with Outlook 2013 and Windows 8 SSL must be enabled for the mail domain. For more information please refer to the following KB articles - Configure Windows Mail and Configure Outlook 2013/2016 with ActiveSync.
- Emails, Contacts, and Calendars can be synced to Outlook 2011 and Apple Mail using Exchange Web Services. Currently EWS is the only way to sync contacts and calendars to both Outlook 2011 for Apple Contacts and Calendar CalDav and CarDav can be used. For more information please refer to the following KB articles - Configure Outlook 2011 for Mac with Exchange Web Services and Configure Apple Mail for Exchange Web Services.
- Emails can be synced to Outlook 2010, Outlook 2011, Outlook 2013, and Apple Mail with IMAP or POP. IMAP is the recommended method for syncing emails to Windows 8 Mail. For more information please refer to the following KB articles - Configure Outlook 2010 IMAP or POP Account, Configure IMAP for Mac Mail, and Configure Windows Mail.
- Contacts and Calendars can be synced to Outlook 2010 and Outlook 2013 with Add to Outlook. For more information please refer to - Synchronize Outlook Using the Add to Outlook Feature.
Mobile Solutions:
- Emails, Contacts, and Calendars can be synced to iPhones, Androids, and Windows Phone 7 using Exchange ActiveSync. Currently ActiveSync is the only way to sync contacts and calendars to Windows Phone 7. For more information please refer to the following KB articles - Configure Exchange ActiveSync on the iPhone, Configure Exchange ActiveSync on Android, and Configure Exchange ActiveSync for Windows Phone 7.
- Emails can be synced to iPhones, Androids, and Windows Phone 7 using IMAP or POP. For more information on how these protocols are set up on IOS devices please refer to the following KB articles - Configure IMAP for iPhone or iPad and Configure POP for iPhone, iPad, or iPod Touch.
- Contacts and Calendars can be synced to iPhones and Android through CardDAV and CalDAV. (Please note that when using CardDAV and CalDAV on Android device a third-party utility is required.) For more information on this please refer to the following KB articles - Synchronize iPhone Using CardDAV and CalDAV and Synchronize Android Using CalDAV.